Cookie Policy

Last Updated: June 23, 2025

1. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit our website. They help us provide you with a better experience by remembering your preferences and understanding how you use our site.

2. How We Use Cookies

Capital Synergy Campervan Rentals uses cookies for various purposes:

  • Essential functionality of our website
  • Remembering your preferences and settings
  • Analyzing website performance and usage
  • Providing personalized content and recommendations
  • Improving our services and user experience

3. Types of Cookies We Use

3.1 Necessary Cookies

These cookies are essential for the basic functionality of our website. They cannot be disabled and are automatically activated when you use our site.

Purpose:

  • Session management and security
  • Form submission and booking processes
  • Website navigation and accessibility features
  • Load balancing and performance optimization

Examples:

  • session_active - Maintains your session while browsing
  • user_region - Remembers your location preferences
  • cookie_consent - Stores your cookie preferences

3.2 Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.

Purpose:

  • Website traffic analysis
  • Popular content identification
  • User behavior patterns
  • Performance monitoring

Third-Party Services:

  • Google Analytics: Web analytics service
  • Retention: Up to 24 months
  • Data Processing: Aggregated and anonymized

3.3 Marketing Cookies

These cookies are used to deliver advertisements that are relevant to you and your interests.

Purpose:

  • Personalized advertising
  • Remarketing campaigns
  • Social media integration
  • Cross-platform tracking

Third-Party Services:

  • Facebook Pixel: Social media advertising
  • Google Ads: Search and display advertising
  • Retention: Up to 12 months

4. Cookie Duration

Cookies have different lifespans:

  • Session Cookies: Deleted when you close your browser
  • Persistent Cookies: Remain on your device for a set period or until manually deleted

Duration by Category:

  • Necessary: Session to 30 days
  • Analytics: 1-24 months
  • Marketing: 1-12 months

5. Managing Your Cookie Preferences

5.1 Cookie Consent Manager

You can manage your cookie preferences at any time using our cookie consent manager. Click the "Cookie Settings" button (if available) or adjust your preferences when prompted.

5.2 Browser Settings

You can also control cookies through your browser settings:

  • Accept all cookies: Allow all types of cookies
  • Block all cookies: Prevent all cookies (may affect functionality)
  • Delete existing cookies: Remove cookies already stored
  • Notify before receiving cookies: Get prompted for each cookie

5.3 Browser-Specific Instructions

Google Chrome:

  1. Click Settings → Privacy and Security → Cookies and other site data
  2. Choose your preferred setting

Mozilla Firefox:

  1. Click Options → Privacy & Security
  2. Under Cookies and Site Data, adjust settings

Safari:

  1. Click Safari → Preferences → Privacy
  2. Choose your cookie blocking preference

Microsoft Edge:

  1. Click Settings → Cookies and site permissions
  2. Select your preferred cookie settings

6. Third-Party Cookies

Our website may contain content from third-party services that set their own cookies:

  • Social Media Platforms: Facebook, Instagram, Twitter
  • Analytics Services: Google Analytics
  • Advertising Networks: Google Ads, Facebook Ads
  • Payment Processors: Stripe, PayPal

These third parties have their own cookie policies, which we encourage you to review:

7. Impact of Disabling Cookies

Disabling certain cookies may affect your experience on our website:

7.1 Necessary Cookies

Cannot be disabled. Blocking these may cause:

  • Login and booking difficulties
  • Security vulnerabilities
  • Form submission failures

7.2 Analytics Cookies

Can be disabled with minimal impact:

  • Website will function normally
  • We won't collect usage data
  • Limited ability to improve user experience

7.3 Marketing Cookies

Can be disabled without affecting functionality:

  • Less relevant advertisements
  • Reduced personalization
  • Potential for seeing irrelevant content

8. Mobile Devices and Apps

On mobile devices, similar technologies to cookies may be used:

  • Mobile identifiers: Device-specific advertising IDs
  • Local storage: Information stored within mobile apps
  • SDKs: Software development kits for analytics and advertising

You can control mobile tracking through your device settings:

  • iOS: Settings → Privacy → Advertising → Limit Ad Tracking
  • Android: Settings → Google → Ads → Opt out of interest-based ads

9. Updates to This Cookie Policy

We may update this Cookie Policy periodically to reflect changes in our practices or applicable laws. We will post any updates on this page with a revised "Last Updated" date.

Significant changes will be communicated through:

  • Website notification banners
  • Email notifications to subscribers
  • Updated cookie consent prompts

10. Contact Us

If you have questions about our use of cookies or this Cookie Policy, please contact us:

  • Email: [email protected]
  • Phone: +61-2-8123-4567
  • Address: Capital Synergy Campervan Rentals
    245 Collins Street, Melbourne, VIC 3000, Australia

11. Additional Resources

For more information about cookies and online privacy: